Privacy Policy

KP Trading ("we", "us", or "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit inquiries, or engage with our services. This policy complies with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and the California Privacy Rights Act (CPRA).

1. Data Controller

KP Trading is the data controller responsible for your personal data. We determine the purposes and means of processing your personal information in connection with our B2B packaging supply services.

2. Information We Collect

We collect information that you voluntarily provide to us and information automatically collected when you use our website:

• Contact Information: Name, email address, phone number, and company name when you submit inquiries or request quotes.
• Business Information: Company details, shipping addresses, order specifications, and procurement requirements.
• Technical Data: IP address, browser type, device information, pages visited, and referring URLs collected through standard web server logs.
• Communications: Records of correspondence when you contact us via email, phone, or WhatsApp.

3. How We Use Your Information

We process your personal data for the following purposes:

• To respond to your inquiries and provide customer support
• To prepare and send quotations for packaging products
• To process and fulfill orders, including shipping and delivery
• To communicate about order status, delivery updates, and service notifications
• To improve our website, services, and customer experience

4. Legal Basis for Processing (GDPR)

Under GDPR, we process your personal data based on the following legal grounds:

• Consent: When you voluntarily submit your information through our contact forms or quote requests.
• Contract Performance: When processing is necessary to fulfill orders or provide services you have requested.
• Legitimate Interests: For business purposes such as improving our services, provided these interests do not override your rights.
• Legal Obligation: When we are required to process data to comply with applicable laws and regulations.

5. Data Sharing and Disclosure

We may share your information with:

• Logistics and shipping partners to fulfill and deliver your orders
• Service providers who assist with website hosting, analytics, and business operations
• Professional advisors including lawyers, accountants, and auditors when necessary

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

6. International Data Transfers

Your data may be transferred to and processed in countries outside your jurisdiction, including the United States and Turkey. When we transfer data internationally, we implement appropriate safeguards including Standard Contractual Clauses (SCCs) approved by the European Commission to ensure your data remains protected in accordance with GDPR requirements.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Quote inquiries are typically retained for 3 years, while order and transaction data may be retained for up to 7 years to comply with tax and accounting obligations.

8. Your Rights (GDPR)

If you are located in the European Economic Area (EEA) or UK, you have the following rights:

• Right of Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete personal data.
• Right to Erasure: Request deletion of your personal data ("right to be forgotten").
• Right to Restriction: Request that we limit the processing of your personal data.
• Right to Data Portability: Receive your data in a structured, machine-readable format.
• Right to Object: Object to processing based on legitimate interests or for direct marketing.
• Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us at info@kptrading.us. We will respond to your request within 30 days.

9. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

• Right to Know: You may request information about the categories and specific pieces of personal information we have collected, the purposes for collection, and third parties with whom we share data.
• Right to Delete: You may request deletion of your personal information, subject to certain exceptions.
• Right to Correct: You may request correction of inaccurate personal information.
• Right to Opt-Out: You have the right to opt-out of the sale or sharing of personal information. Note: We do not sell personal information.

We will not discriminate against you for exercising your privacy rights. To submit a request, contact us at info@kptrading.us or call our customer service line.

10. Cookies and Tracking Technologies

Our website uses essential cookies necessary for website functionality. We use minimal analytics to understand website usage patterns. We do not use third-party advertising cookies or tracking pixels. You can control cookie settings through your browser preferences. For essential website functions, some cookies may be required.

11. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit (HTTPS/TLS), secure server infrastructure, access controls, and regular security assessments. However, no method of transmission over the Internet is 100% secure.

12. Children's Privacy

Our services are intended for business customers and are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post the revised policy on this page with an updated "Last Updated" date. We encourage you to review this policy periodically. Material changes will be communicated through prominent notice on our website.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

15. Supervisory Authority

If you are located in the EEA or UK and believe we have not adequately addressed your privacy concerns, you have the right to lodge a complaint with your local data protection supervisory authority.